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Jeffrey Joachim
  • Nashville, TN
  • United States
  • Operations Manager
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Job Niche Focus or Specialty or Expertise
Operations Manager
United States
Currrent Job Title
Plant Manager
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Jeffrey A. Joachim
1404 Gartland Avenue Nashville, TN 37206
(615) 579-4398

Operations Management Professional

Hands-on leader committed to building a highly motivated, people empowered organization with high quality standards, exceptional communication and teamwork, while meeting and exceeding all company strategic business objectives.

Valuable combination of strategic business insight gained from in-depth Lean Manufacturing experience and the ability to execute and deliver results that align fully with the company’s vision and goals.

Exceptional record of top- and bottom-line results via continuous improvement initiatives focusing on safety, quality, customer service, productivity, inventory reduction, and product cost reductions that result in building a Word Class Organization.

Organizational leadership skills focused on the development and daily use of operational metrics in managing a business.

Key Competencies

Organizational Leadership
Lean Manufacturing
Develop Plant Operating Budgets
Team Building
Shutdowns and Product Transfers
Project Management
Establish Key Performance Metrics
Inventory Reduction
Manufacturing Process Improvement
Quick Change Systems
Policy Deployment
Visual Factory Management
Safety and Quality Performance
One Piece Flow
Standard Work
Value Stream Mapping
Professional Experience

Creative Occasions, Inc. (Nashville, TN) 2014 - Present

Director of Manufacturing
Reporting to the President, the Director of Manufacturing is responsible for all manufacturing functions within Creative Occasions, Inc., including the bakery, decorating room, and warehousing. The position has (8) direct reports and over 150 indirect reports which includes production associates. Specific responsibilities include:

 Lead the production of all products to ensure that they are manufactured safely, are of the highest quality, on-time, and within budgeted labor standards.
 Monitor product standards and implement effective quality control programs.
 Implement and drive continuous improvement activities through the implementation of change management processes and best practices.
 Ensure that all health and safety guidelines are followed.
 Track and eliminate waste in processing.
 Participate on Creative Occasion’s management team.
 Active member of the Food Safety and Continuity Team.
 HACCP Certified.
 Contributor to maintaining SQF Level II Plant Certification.

Hayward Pool Products, Inc. 1993 - 2012

Plant Manager, Nashville, TN (1999 - 2012)
Promoted to Plant Manager with the assignment to lead the Nashville plant in a comprehensive, company-wide Lean Manufacturing initiative. Directed a facility of 150-200 employees in the manufacture of pool heaters and heat pumps ($80+M in annual sales). Managed facility Operations, which included Production, Manufacturing Engineering, Quality Engineering, and Materials/Supply Chain (4 direct reports), plus HR and Accounting (2 indirect reports). Full accountability of a $12M operating budget.

 Led the facility in an intense company-wide transformation into Lean Manufacturing beginning in 1999. At that time, the Nashville plant was a $24M business (31k/yr unit production) with 105 total employees and 56k sq ft of manufacturing space. Company was actively pursuing a larger facility in excess of 150k sq feet.
 By 2007, increased overall plant unit output by 90% (59k unit production) within original facility by leading multiple lean production initiatives. During that same period, customer service fulfillment went from 53% to over 95% due to production scheduling changes allowed with the implementation of one-piece flow methodologies in a low volume/medium mix environment.
 Developed and implemented a facility Key Performance Indicator (KPI) program in 2007 that provided a daily, weekly, and monthly detailed overview of plant metrics that focused on facility safety, product quality, customer delivery, and labor efficiency. Facility managed with core operating metrics that focused on Safety, Quality, Delivery, and Cost (SQDC) that were communicated in real time to the entire workforce.
 Established an intense plant safety program that facilitated achieving 500,000+ hours worked (2+ years) without a lost time accident.
 Developed a world class facility culture that increased employee retention rate from a level of 70 days average length of employment in 1997 to 11+ years in 2012. The resulting high level of morale and motivation led directly to improved safety, quality, and productivity.
 Led multiple kaizen events, both internal and with key suppliers, that facilitated increased Raw/WIP material inventory turns from 7/yr in 1999 to over 22/yr in 2012. Total inventory reduction in excess of $1.8M.
 Led the shutdown and product transfer of (2) heat pump lines to the Nashville facility in 2009 and 2011.
 Led multiple kaizen events in a major heater quality improvement initiative beginning in 2008 that facilitated a reduction in product warranty cost from 12% of sales to a less than 3%.
 Led multiple kaizen events in a major heat pump quality improvement initiative beginning in 2009 that facilitated a reduction in product warranty cost from 23% of sales to less than 8%.

Production/Manufacturing Engineering Manager, Nashville, TN (1996 - 1999)
Promoted to manage all shop floor production areas across multiple product lines, while maintaining management of both Manufacturing and Quality Engineering. Managed (3) additional direct reports (Fabrication and Assembly Supervisors along with the addition of a second Manufacturing Engineer) for a total of 5 direct reports. Production team members grew to 85 employees by 1999.

Manufacturing Engineering / Quality Manager, Nashville, TN (1993 to 1996)
Joined Hayward Pool Products, Inc with the assignment to grow the skill base of the existing Manufacturing Engineering and Quality groups.

PMI Food Equipment Group 1990 – 1993

Senior Manufacturing Engineer, Troy, OH (1992 – 1993)

Corporate Industrial Engineer, Baltimore, MD (1990 – 1991)

Square D Company, Oxford, OH Facility 1982 – 1989
Industrial Engineer


Master of Science, Manufacturing Management, GMI Engineering & Management Institute (Kettering University), Flint, MI

Bachelor of Science, Industrial and Systems Engineering, The Ohio State University, Columbus, OH
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At 9:52am on August 11, 2017, KATE KWAME said…

Good Day,

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Thanks God bless.

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